Buildbase WARrANtY

BuildBase Warranty empowers you with integrated

post-construction homeowner support.

Support the home owner journey and create forever customers

Evolve the way that your customer care teams support your home owners after they take possession by putting all the information your support team needs in a single location.

Streamline Customer Carewith a full feature support solution.

1. Warranty Request Tracking

2. Vendor Scheduling

3. Digital Signoff

4. Resolution Pictures

5. Home Owner Interaction Tracking

6. Project Document Access

7. Sales Contract Access

8. Construction Purchase Order Access

9. Excel Data Exports

BuildBase Warranty

With BuildBase Warranty your customer care team has all the information about the construction of the home without having to search for it allowing them to create a stress free home owner experience.  Never loss track of home deficiencies, keep up to date on the trades work and close the circle on requests. 

Everything you need in one place

With BuildBase Warranty, fully support your home owners through their post-construction journey.   Faster service means happier home owners and happy home owners tell others.  

Customer Support can be this easy.

With BuildBase you can easily link multiple vendors to a single issue, creating a sequence of work to resolve complex issues. 

A foundational component to BuildBase is that your data belongs to you, and we give you multiple ways to access your information.  You can use the dashboard export tools, one of our standard reports or build your own report in the BuildBase reporting tools.

Yes, vendors can view their assigned deficiencies in the same portal that they access their purchase orders.  This is where they can confirm scheduled dates, load up resolution pictures and get home owner signatures.  And it is free for the vendors.

Since BuildBase Warranty is part of the BuildBase solution, the customer care team has access to all the information used in the construction process. 

This includes

  • Documents that have been loaded into BuildBase like cabinet layouts
  • Upgrades that are part of the sales process
  • Purchase Orders issued to vendors
  • Final construction schedule
  • Sales contract details

HEAR FROM OUR customers

Chris Lincoln
Chris LincolnVice President Purchasing, Christopher Alan Homes
I have found BuildBase to be the best investment in the system that helps us.
Candy Kane
Candy KaneCFO, Christopher Alan Homes
It’s a joy working with the BuildBase team. Everyone on the team is very aware that our business is important to us, and they listen very carefully to what we describe as what we need.
Stephanie Olson
Stephanie OlsonDatabase Manager, Inspired Homes
This has been one of the most fulfilling work trainings I have had in a long time. I am excited to unlock everything this system can do.
Jake Rosenberg
Jake Rosenberg Operations Manager, Justin Gray Homes
I can't even count how many team members and trade partners go out of their way to comment on how user friendly and valuable the platform is to help them stay organized on our jobs
Edward J. Davies
Edward J. DaviesPartner, Parker Dubrule Szaszkiewicz LLP
BuildBase is an excellent centralization of all documents and information required for real estate transactions. It eliminates superfluous communication and courier costs between builder and selling lawyer. It helps reduce paper waste and moves real estate transactions more efficiently.

LATEST Insights

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The Builder CEO Playbook: What the Data Reveals About Why Most Builders Are Losing Money Over half of US builders are effectively unprofitable once WIP …

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Outlearning Goliath: The Quiet Competitive Advantage of Smaller Homebuilders Scale and capital buy capacity. In today’s volatile market, they don’t guarantee profitability — and that …

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Why BuildBase?

At BuildBase, we believe technology should be an enabler, not a hindrance. We strive to provide our clients with solutions that are easy to use, reliable, and efficient. Our goal is to make their lives easier and increase their productivity, so they can focus on what matters the most, building homes. Through the following key initiatives, we drive positive relationships with technology, leaving our clients saying, “it can’t really be this simple”.

Simplicity

We strive to make systems and operations as simple as possible.

By Homebuilders

A solution designed and tested by homebuilders who understand our clients’ needs.

Through Builder Foundations

We provide a single source solution that builds our clients the foundation they need to succeed.

Powerful Technology, Simple User Experience.

We have created four modules to provide the tools needed for an easy and successful homebuilding experience.