Powerful Technology, Simple User Experience.
We have created four modules to provide the tools needed for an easy and successful homebuilding experience. Read More
Evolve the way that your customer care teams support your home owners after they take possession by putting all the information your support team needs in a single location.
1. Warranty Request Tracking
2. Vendor Scheduling
3. Digital Signoff
4. Resolution Pictures
5. Home Owner Interaction Tracking
6. Project Document Access
7. Sales Contract Access
8. Construction Purchase Order Access
9. Excel Data Exports
With BuildBase Warranty your customer care team has all the information about the construction of the home without having to search for it allowing them to create a stress free home owner experience. Never loss track of home deficiencies, keep up to date on the trades work and close the circle on requests.Â
With BuildBase Warranty, fully support your home owners through their post-construction journey.  Faster service means happier home owners and happy home owners tell others. Â
Track home owner warranty requests and any deficiencies that need to be repaired. Assign multiple vendors and connect those request to purchase orders or charge backs.
Never lose track of work again.
Schedule home services and confirm the date with both the service provider and home owner all from inside the warranty module. Calendar based views allow services provides an easy view into their scheduled work requests.
Full exports of warranty requests and deficiencies. Drill down into specific communities, sort things by vendors or report on categories of issues. The power is at your fingertips.
Allow vendors to collect home owner signoff before they leave the home eliminating disputes about the quality of the work.
With BuildBase you can easily link multiple vendors to a single issue, creating a sequence of work to resolve complex issues.Â
A foundational component to BuildBase is that your data belongs to you, and we give you multiple ways to access your information. You can use the dashboard export tools, one of our standard reports or build your own report in the BuildBase reporting tools.
Yes, vendors can view their assigned deficiencies in the same portal that they access their purchase orders. This is where they can confirm scheduled dates, load up resolution pictures and get home owner signatures. And it is free for the vendors.
Since BuildBase Warranty is part of the BuildBase solution, the customer care team has access to all the information used in the construction process.Â
This includes
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At BuildBase, we believe technology should be an enabler, not a hindrance. We strive to provide our clients with solutions that are easy to use, reliable, and efficient. Our goal is to make their lives easier and increase their productivity, so they can focus on what matters the most, building homes. Through the following key initiatives, we drive positive relationships with technology, leaving our clients saying, “it can’t really be this simple”.
We strive to make systems and operations as simple as possible.
A solution designed and tested by homebuilders who understand our clients’ needs.
We provide a single source solution that builds our clients the foundation they need to succeed.
We have created four modules to provide the tools needed for an easy and successful homebuilding experience.